Web Data Research

Loneliness is not
simply being alone.

As a species we need human-to-human connection
to survive and thrive, and the research is proving it.

We know from the data that just over half of Pyx Health members are lonely. But there’s so much more.

Our data team is continually analyzing Pyx Health member data to uncover trends and deliver insights for our clients. Screening tools include UCLA-3, PHQ-4, SDoH screening based on PRAPARE, and proprietary sentiment scoring. Combined, these tools give us – and you – a clear picture of Pyx users’ emotional and physical states, and SDoH needs that impact both.

Improving loneliness and depression


58% show a reduced loneliness score. Of those, 67% also have improvements in depression as measured by the PHQ-9


60% show a reduced loneliness score. 61% show a reduction in depression

Age and loneliness


Highest rate of loneliness is among 35-54

year-olds. Highest acuity of loneliness is among 45-54 year-olds.


65-74 age group has highest adoption rate of all population types and

81% who download the app use it in the first 30 days

App use highlights


72% of app use for lonely members is between 5pm- 5am: demonstrates need for 24/7 solution


45%stay on the platform longer than the overall population

Identifying SDoH needs in the app


Top needs: income,
housing, food

1 in 4 report need in at least 1 category in first 45 days of app use


Top needs: transportation,
access to care

1 in 10 report an SDoH need in the app

Use of app resource menu: connecting members to their plans and community resources


3 out 5 select resources

This increases to 4 out of 5 when members score as lonely


65% of resources selected are community based