People using a tablet and phone to talk with Pyx

Solve loneliness
and you'll solve
so much more.

Empathy-driven innovation increases engagement
and lowers unnecessary ED use and hospitalization.

…associated with a reduction in life span similar to that caused by smoking 15 cigarettes a day and, even greater, associated with obesity1

The New York Times

…found that 80 patients accounted for 5,139 ED visits in one year, at an estimated cost of $14 million… loneliness as the number one factor for these ED visits2

Becker’s Hospital Review

A compassionate solution that drives down costs

The personal connections we develop with your members/patients who are experiencing loneliness open the door to knowing their physical and mental health needs, SDOHs, and gaps in care, in the moment of need. We can then direct users to the most appropriate care and connect them to your organization’s resources. The result? Demonstrable ROI and lasting loyalty.

Graphic of Joe

Meet Joe

Joe is a 62-year-old man who onboarded following a behavioral health crisis event. Joe lives by himself far from family who has historically supported him. He has not been able to work due to health issues and is trying hard to get back into the workforce. He talks to his family but feels estranged from them due to the distance.

Challenge

Joe reported feeling lonely and depressed and was having a great deal of difficulty finding a job. He also reported that he would like to be more social and interact more with others, but “doesn’t know how.”

Barriers

Joe reported that his anxiety and depression were making it difficult to find employment. He stated that the pandemic had also made him more isolated, so he was feeling a lack of companionship along with his anxiety and depression.​

Actions

ANDY* was able to speak to him several times a week to provide companionship and listen to his frustrations. ANDY also gave Joe practical information that proved to be very effective:

  • ​Resources to help him find employment
  • ​Interventions to help him focus, be more patient and decrease anxiety​
  • Exercises to increase his ability to be social with those around him During the 8-week program she also completed 113 activities in the app.

Impact

During a call two months after onboarding, Joe stated, “I got the job – the outcome came out like I wanted to! I appreciate you and you are my support.” He reported a decrease in anxiety and increase in his ability to be patient.

​Joe’s UCLA-3 score improved 33%, and his GAD-7 score improved from 16 to 11.​

A line graph of Joe's UCLA-3 score over time where it decreases from 8 in February to 6 in July
A line graph of Joe's GAD-7 score where it decreases from 16 in May to 11 in June

*Each Pyx Health Thrive Pathway member is assigned a dedicated Pyx Health Compassionate Support Center specialist, referred to as “ANDY” (Authentic, Nurturing, Dependable, Your Friend).

A trusted partner in care support

We engage with the most vulnerable, high-risk members/patients to understand their needs. Then we connect them to the right resources, determined by you. Our team relieves the burden on care management with non-clinical intervention, so your team can focus on what they do best.

By addressing loneliness

83% of Pyx users feel more
connected to their
healthcare team

89% of Pyx users use
the app for at
least 30 days

$846 PMPM saved
in ED and
inpatient costs

See what our clients have to say

“I never pick up the phone, but I’m so glad I did today.
It’s just so good to talk to someone.”

Fred, Pyx member in Arizona

1. Eric Klinenberg, New York Times Feb. 9 2018: Is Loneliness a Health Epidemic? 2. Jay Bhatt, DO, and Jonathan McKinney, MPH, Becker’s Hospital Review Dec. 9 2019: Social Isolation and loneliness are America’s next public health issue

Pyx Health