Engage. Activate. Impact.
We're engaging with empathy, building trust, and making real, scalable impacts on measures that matter.
Featured News
March 2025 | Inc Magazine
Inc. Names Pyx Health Co-Founders Cindy and Anne Jordan to Its 2025 Female Founders 500 List
Read MoreIt starts with trust.
Why trust? Trust is the currency of engagement, and as an engagement company focused on the most vulnerable, hard-to-reach populations, our mission is to scale the power of human connection.
Leveraging our deep bench of remote, trained, empathetic care coordinators paired with 24/7 user-centric mobile technology, we employ loneliness and other social health interventions to uncover and solve barriers to care. We effectively activate members with meaningful support that builds trust, allowing us to improve quality, outcomes, and member experience, while reducing total cost of care. Because no one gets better alone.®
client NPS
%
decrease in
“unhealthy days”
per month
%
improvement in
“getting needed
care”
%
feel highly connected to their health plan
What we do: The Goldilocks Solution
Mass engagement companies can target surface level interaction at scale, but often struggle to generate meaningful touch points that are responsible for true cost savings and ROI. On the other hand, narrow engagement strategies meant to address a targeted group of higher risk members can drive outsized ROI, but the smaller target base limits the total accessible market. That’s where Pyx Health enters the discussion.
We reach members at scale, yet engage with them individually to provide maximum impact on population health as a whole, allowing us to deliver timely, member-level data on engagement, utilization, and evidence-based screening results for more than 6 million Medicaid, Medicare Advantage, D-SNP and Exchange members across 80+ health plan partners in 32 states nationwide.
states
health plan partners
covered lives
enrolled
How We Do It: Engage. Activate. Impact.
Engage
At Pyx Health, our messages get attention. Our proprietary algorithms provide insights on what matters most to members, allowing us to meet them where they are, with messaging relevant to them.
Our proprietary Loneliness Index identifies members most in need of support, who are also least likely to raise their hand, while our SDoH index identifies members most likely to need help removing barriers to care, allowing our team to engage and provide actionable support where members need it most.
%
engagement rate
health metrics addressed
%
of SDOH needs resolved in the moment
Activate
We can do more with each interaction. We connect with empathy and lived experience, allowing us to transform a transactional contact into multiple, meaningful interactions that meet both member and health plan goals.
Our remote care coordinators deliver personalized coordination and resource navigation, along with empathy-led coaching for behavior change and self-reliance.
Our 24/7 accessible app-based platform technology is backed by science, easy to use, and includes member tools, screenings and configureable resources
Impact
We make the most of the time we have with your members. We don’t just identify problems, we help members solve them through intensive care coordination, peer-to-peer connection, resource navigation and closed loop support.
We specialize in hard-to-reach and high-need populations – DSNP, maternal, and vulnerable children and families. In addition to ongoing support of these populations, we can also help health plans with:
Quality initiatives
Disaster response
Process measures
Staff augmentation
Social health and loneliness
View population reports, case studies, and downloadables
Who we serve
We work with health plans across the country making an impact on a variety of populations.
Medicare
Seniors
Caregiver
Duals/DSNP
Behavioral Health
Medicaid
Maternal
SMI
Duals/DSNP
Behavioral Health
Youth + Family (CHIP)
Loneliness, evolved
Pyx Health entered the market in 2017 with the laser-focused mission to reduce loneliness as a root cause of myriad physical and behavioral health issues for vulnerable populations. How did we do that? Simply put, we connected: We reached out. We listened. We empathized. And we acted.
Today Pyx Health is looking beyond loneliness to members’ and health plans’ evolving needs to imagine new solutions and create new programs that impact process and outcomes, while remaining mission focused. We’re using what we’ve learned about connection to redefine engagement and create trusted relationships that truly activate members. Because no one gets better alone®.
Leading the way. Pyx Health is recognized as a trusted, effective leader in member engagement and care coordination.
